This Privacy Policy explains how MagBricks LLC ("MagBricks," "we," "us," or "our") collects, uses, discloses and safeguards your personal information when you visit our online store, place an order, contact our support team, or otherwise interact with us. We are committed to handling your information responsibly and being transparent about our practices. By using our website or purchasing from us, you agree to the practices described in this policy.
MagBricks LLC is located at 1631 NW 82nd Ave, Doral, FL 33126, United States. If you have any questions about this policy or how we treat your data, you can reach us at any time at support@magbricks.store or by phone at +1 (786) 322-4517.
1. Information We Collect
We collect information that you provide directly to us, information that is generated automatically when you use our store, and information from trusted third parties that help us operate our business. The categories of information we collect include:
- Contact and shipping details. When you place an order or contact us, we collect your name, email address, phone number, billing address and shipping address so that we can fulfill and deliver your purchase and communicate with you about it.
- Order information. We collect details about the products you purchase, order numbers, order totals, quantities, discount codes you apply, and your order and delivery history.
- Payment information. Payments are processed securely by Shopify Payments and the relevant card networks. Your card details are entered directly into the secure checkout and are handled by our payment processor. We never receive or store your full card number, expiration date or security code on our own systems.
- Device and usage data. When you browse our store, our platform and analytics tools automatically collect technical information such as your IP address, browser type, device type, operating system, referring pages, the pages you view, and the dates and times of your visits.
- Cookies and tracking pixels. We and our partners use cookies, pixels and similar technologies, including the Meta (Facebook) Pixel and Google tags, to recognize your device, remember your preferences, measure the performance of our marketing and understand how visitors use our store.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including to:
- Process, confirm and fulfill your orders, and arrange shipping and delivery of your products;
- Provide customer support, respond to your questions, and handle returns, refunds and warranty claims;
- Detect, prevent and investigate fraud, unauthorized transactions and other harmful or illegal activity;
- Send you transactional messages such as order confirmations, shipping updates and delivery notifications;
- Deliver marketing, promotions and retargeting advertising, where permitted, including ads shown to you on Meta and Google platforms based on your interests and prior interactions with our store;
- Measure and improve our store, products, content and the overall shopping experience.
3. Cookies and Tracking Technologies
Cookies are small text files stored on your device. Together with pixels, web beacons and similar technologies, they allow us to operate essential features of the store, remember items in your cart, analyze traffic, and serve relevant advertising. Some cookies are strictly necessary for the website to function, while others are used for analytics and marketing.
We use the Meta Pixel and Google tags to understand which ads and pages drive purchases and to show you more relevant advertising. You can control or disable cookies through your browser settings, and you can adjust your advertising preferences directly with Meta and Google. Please note that blocking certain cookies may affect how parts of our store work.
4. How We Share Your Information
We do not sell your personal information. We share it only with service providers and partners who help us run our business, and only to the extent necessary for them to perform their services. These include:
- Shopify, which hosts our store and provides our e-commerce platform;
- Payment processors, including Shopify Payments and card networks, which securely process your payments;
- Shipping carriers, such as USPS and UPS, which deliver your orders;
- Our email and customer-communication providers, which help us send transactional and marketing messages;
- Meta and Google, which provide advertising, retargeting and analytics services.
We may also disclose information when required by law, to respond to legal process, to enforce our terms, to protect the rights, property or safety of MagBricks, our customers or others, or in connection with a merger, acquisition or sale of business assets.
5. International Data Transfers
MagBricks is based in the United States, and our service providers may process and store information in the United States and in other countries. If you access our store from outside the United States, your information may be transferred to, stored in, and processed in a country whose data protection laws differ from those of your home country. Where required, we rely on appropriate safeguards to protect information transferred internationally.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to complete your orders, provide support, comply with our legal, tax and accounting obligations, resolve disputes and enforce our agreements. When we no longer need your information, we take reasonable steps to securely delete or anonymize it.
7. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These can include the right to access the information we hold about you, the right to correct inaccurate information, the right to request deletion of your information, and the right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
California residents. Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, the right to request deletion of your information, the right to opt out of the sale or sharing of your information (note that we do not sell personal information), and the right not to be discriminated against for exercising your rights.
EU and UK residents. Under the GDPR and UK GDPR, you have rights to access, rectify, erase, restrict and object to the processing of your personal data, as well as the right to data portability and the right to lodge a complaint with your local supervisory authority. To exercise any of these rights, please contact us at support@magbricks.store.
8. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal that lets you express a preference not to be tracked across websites. There is currently no industry-wide standard for how to respond to DNT signals, and our store does not respond to them differently. You can still control tracking through your cookie and advertising preferences as described above.
9. Security
We take reasonable administrative, technical and organizational measures to protect your personal information against loss, theft, misuse and unauthorized access. Payment transactions are encrypted and processed through our payment provider's secure systems. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our store is intended for purchase by adults aged 18 and over. While our products are building toys designed for children, our website and checkout are directed at adults, and we do not knowingly collect personal information from children under the age of 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take appropriate steps to delete it.
MagBricks does not sell your personal data. We share information only with the trusted partners needed to fulfill your orders and run our store, and you can contact us any time to access, correct or delete your information.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice. We encourage you to review this policy periodically.
12. How to Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:
- By email: support@magbricks.store
- By phone: +1 (786) 322-4517
- By mail: MagBricks LLC, 1631 NW 82nd Ave, Doral, FL 33126, United States